Muroco was founded in August 6, 1973. It started from a small plywood mill, then expanded by adding some timber production processes such as Joint veneer, Laminates and Kiln Dry. Some improvements have been made, such as periodic maintenance of the machines, which aims to improve production quality and capacity. We have also expanded our market intensively regionally (Indonesia) and also to some countries in Asia, Middle East, Europe and America.

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Contacts

Jalan Raya Tlajung Udik No.100, Gunung Putri, Bogor, Jawa Barat

info@muroco.com

0812 8000 5433

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Privacy Policy

This Privacy Policy explains how we collect, use, share, and process your personal information, as well as your rights and choices regarding that information. This Policy applies to all personal information collected through written, electronic, and oral communications, as well as personal information collected online and offline, including through our website and email communications.

1. Acceptance of Terms
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and our Terms and Conditions. If you do not agree with this Policy or our Terms and Conditions, please do not access or use our Services. If you are located outside the European Economic Area (EEA), by using our Services, you consent to the privacy practices described in this Policy.

2. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time without prior notice. Changes may apply to any personal information we maintain, including newly collected information. If we make significant changes affecting your rights, we will provide advance notice. We will update the “Last Updated” date at the top of this Policy to reflect any revisions. If you are located outside the EEA, the United Kingdom, or Switzerland (collectively, “European Countries”), continued use of our Services after notification of changes constitutes acceptance of the updated Policy.

Additionally, we may provide real-time disclosures or additional details on personal information handling practices for specific parts of our Services. These notices may supplement this Policy or offer additional choices regarding the processing of your information.

3. Personal Information We Collect
We collect personal information when you interact with our Services, including when you provide information voluntarily. Personal information refers to data that identifies you or can be used to identify you, such as your name, email address, telephone number, and mailing address. The definition of personal information may vary based on jurisdiction, and only the applicable definitions in your location will apply under this Policy. Personal information does not include anonymized or aggregated data that cannot be linked to you.

4. Types of Personal Information Collected
We may collect the following categories of personal information:

  • Information You Provide Directly: When using our Services, you may provide personal information to complete a purchase, request a service, or communicate with us. For example, when placing an order through our website, we may collect:

    • Full name

    • Mailing address

    • Email address

    • Telephone number

    • Products of interest

    • WhatsApp contact details

    • Company name

    • Country

  • Customer Service Interactions: When you contact our support team or fill out online forms and surveys, we may collect personal information to respond to your inquiries or provide assistance.

  • Marketing Preferences: If you subscribe to receive updates about our products and services, we will collect your email address and preferences to send relevant communications.

We are committed to safeguarding your personal information and ensuring transparency in how we collect and use it. If you have any questions regarding this Privacy Policy, please contact us.